Blog at:
     edgeofentrepreneurship.blogspot.com
Email at:
     bcherry@csusm.edu 
Course Hub at: 
     www.csusm.edu/bcherry

NAIA Faculty Athletics Representative
2004 - Present

Board Member
Cal State San Marcos Foundation, Board of Directors

Chamber Champion
Temecula Valley Chamber of Commerce

Faculty Fellow, Teaching and Learning with Technology
2002 - 2004

• Dissertation Title: The Antecedents of Trust in a Manager: The Subordinate Tells the Story of Time. 
• Committee: Stephen Gilliland (Chair), Barbara Gutek, Lisa Ordóñez 
• Major: Organizational Behavior 
• Minor: Marketing 

• Thesis Title: Grade Expectations: The Effects of Expectations on the Fairness and Satisfaction Perceptions of Grades. 
• Committee: Lisa Ordóñez (Chair), Stephen Gilliland, Terry Connolly 

• Magna Cum Laude Graduate

Cherry, B., L. Ordóñez, and S. Gilliland. (2003).  Grade Expectations: The effects of expectations on fairness and satisfaction perceptions.  Journal of Behavioral Decision Making, 16(5), 375-395.

Gutek, B., M. Groth, and B. Cherry.  (2002).  Achieving service success through relationships and enhanced encounters.  Academy of Management Executive, 16(4), 132-144.

Fiegen, A., B. Cherry, and K. Watson. (2002). Reflections on collaboration: Learning outcomes and information literacy assessment in the business curriculum. Reference Services Review, 30(4), 307-318.

Gutek, B., B. Cherry, A. Bhappu, S. Schneider, and L. Woolf. (2000). Features of service relationships and encounters. Work and Occupations, 27(3), 319-352. 

Gilliland, S., and B. Cherry. (2000). Customers of selection processes. In J. F. Kehoe (Ed.) Managing Selection Strategies in Changing Organizations (pp. 158-196). Jossey-Bass. 

Gutek, B., A. Bhappu, M. Liao-Troth, and B. Cherry. (1999). Distinguishing between service relationships and service encounters. Journal of Applied Psychology, 84(2), 218-233. 

Gutek, B., B. Cherry, and M. Groth. (1999). Gender and service delivery. In G. N. Powell (Ed.), Handbook of Gender & Work (pp. 47-68). Thousand Oaks: Sage. 

Gutek, B., A. Bhappu, M. Liao-Troth, and B. Cherry. (1998). Delivering service in relationships and encounters. Proceedings of the International Research Seminar in Services Management, France. 

Butler, K., B. Cherry, and T. Nielson.  Comprehensive assessment of service learning experiences in business management education.  Under revision. 

Cherry, B.  See you, trust you?  The impact of sources of information on perceptions of trustworthiness.  Under revision.

Cherry, B. Critical Incidents: The dissolution of trust between manager and subordinate. Working paper. 

Cherry, B. (2007).  Standing on the edge of entrepreneurship: Defining moments of innovation and creativity. Western Academy of Management Meetings, Missoula.

Moshavi, D., S. Baack, B. Cherry, J. Osland, A. Randel, and S. Standifird (2006). Competing Creatively for Research Resources.  Participant for panel discussion at Western Academy of Management Meetings, Long Beach.

Cherry, B. (2005).  The return on listening: Utilizing employee surveys to empower corporate conversation and create Positive Organizational Alignment.  HR.com's Employers of Excellence Conference, Phoenix.

Cherry, B. (2005).  See you, trust you? The impact of sources of information on perceptions of trustworthiness.  Academy of Management Meetings, Honolulu.

Nielson, T. and B. Cherry (2005).  Humility: The missing leadership variable.  Western Academy of Management Meetings, Las Vegas.

Cherry, B., M. Frandsen, and O. Meilich (2004).  Teaching with toys: Bringing fun into the classroom.  Chair of symposium at Western Academy of Management Meetings, Alaska.

Fiegen, A., B. Cherry, and K. Watson. (2002).  Reflections on collaboration: Learning outcomes and information literacy assessment in the business curriculum.  LOEX of the West Conference, Eugene.  

Cherry, B. (2001).  Using different communication media to service customers.  Discussant for Showcase Symposium at Academy of Management Meetings, Washington, DC.

Cherry, B. (2000). Frequency of interaction and relationship duration as moderators of the factors of perceived trustworthiness. Academy of Management Meetings, Toronto. 

Cherry, B. (2000). Critical incidents in the development of trust in managers.  Summit Del Sol Conference, Tucson.  

Cherry, B. and S. Gilliland (1999). Employee input in the development of performance appraisal systems. Academy of Management Meetings, Chicago. 

Cherry, B., B. Gutek, and A. Bhappu (1999). Customer reactions to service relationships and encounters. Symposium presentation at the Academy of Management Meetings, Chicago. 

Gutek, B., B. Cherry, and A. Bhappu (1998). Features of service relationships and encounters. Conference on the Services Workplace, The Wharton School, University of Pennsylvania, Philadelphia. 

Cherry, B., L. Ordóñez, and S. Gilliland (1998). The effects of expectations on fairness and satisfaction perceptions. Behavioral Decision Research in Management Conference, Miami. 

Cherry, B. (1998). The effects of expectations on fairness and satisfaction perceptions of grades. Summit Del Sol Conference, Tucson. 

Gutek, B., A. Bhappu, M. Liao-Troth, and B. Cherry (1998). Delivering quality to customers through service relationships and encounters. Quality and Management Conference, Tempe. 

Cherry, B., L. Ordóñez, and S. Gilliland (1997). Grade Expectations: The effects of expectations on fairness and satisfaction perceptions of grades. Society for Judgment and Decision Making Meetings, Philadelphia. 

Cherry, B., L. Ordóñez, S. Heckler, and B. Sheppard (1996). Visual positioning and the relationship to consumer decision making. Society for Judgment and Decision Making Meetings, Chicago. 

CSUSM's business college begins new era. (2006, January 15). North County Times
http://www.nctimes.com/articles/2006/01/15/news/inland/23_38_311_14_06.txt

The linkage of organizational metrics and assessments with vitally-important organizational outcomes. 

The construction of "online" trust.

The relationship between organizational culture and interpersonal trust. 

Organizational culture as brand equity. 

The creation of "sticky" organizational cultures.

Service provider responses to different service delivery mechanisms. 

Act as a mentor and accept shared role in student’s learning process. 

Expect involvement and encourage active learning from each student. 

Utilize diverse presentation styles and technology to enhance the learning experience for all students. 

Bring relevance of subject matter into the classroom through experiential activities and guest lecturers. 

Competitive Advantage through Human Resources

• In-depth study of the people issues surrounding the successful management of world-class organizations. Topics include employment law, staffing and selection, personnel assessment, change management, interpersonal influence.

Human Resources Issues

• Cursory overview of HR issues facing managers (e.g., discrimination, recruiting, selection, performance management, compensation).

Team-taught the following graduate course at The University of Arizona: 

The Teaching of Psychology

• Seminar-based course offers Ph.D. students the opportunity to explore pedagogical issues and develop skills in preparation for collegiate teaching.

Creativity, Innovation, & Entrepreneurship

• Management, Marketing, & Global Business Elective Course -- Survey course that engages in intentional dialogue and inquiry about creativity, innovation, and entrepreneurship. While not specifically designed for aspiring entrepreneurs, the course topics lend themselves to helping all students develop in their creative problem-solving, problem recognition, exploration of innovative thought, and creation of new products and services.

Human Resources Management

• Management Major Course -- Introduction to human resource management functions and exploration of the key human resource challenges facing organizations. 

Problem Analysis & Implementation

• Senior Capstone Course -- Student teams are guided through the analysis and implementation of solving complex real-world problems for a chosen organization.
• Past clients include QUALCOMM, GEICO Direct, San Diego Gas & Electric, Spy Optic, Dimension One Spas, Wild West Motorcyles, FFF Enterprises, Craig Realty Group, JC Resorts, Pennysaver, San Diego Employers Association, Reliable First Aid, Escondido Humane Society, Severe Sports, Baby Guard, and Outdoor Travel Adventures.

Services Management

• Professional Core Course -- Introduction to management theories and organizational behavior concepts and their application to today's service organizations. 

Taught the following upper-division undergraduate courses at The University of Arizona : 

Management and Organizational Behavior

• Professional Core Course -- Introduction to management theories and organizational behavior concepts and their application to today's organizations. 
• Taught six sections 

• Business Management Major Course -- Introduction to human resource management functions and exploration of the key human resource challenges facing organizations. 

• Business Management/Public Management Major Course -- Examines global competitiveness and strategy, dimensions of culture and diversity, and motivation and leadership across cultures. 

Legal, Social, Political Environment of Business  

• Professional Core Course -- Examination of the interaction between corporations and the legal, social, and political environments. A significant portion of the course content explores business ethics and social responsibility.  

• Developed web-based human capital assessment instruments for organizations ranging from 1200 to 15,000 employees.
• Provided results consultation, statistical analysis, and methodological guidance for large-scale corporate climate assessments.

• Served as a Meeting Facilitator for an international not-for-profit organization.  Utilized the services of an interpreter to multilingual audience.
• Delivered outcome was the synthesis and solidification of new roles for key international members of the organization.

Provide-Commerce, Invited Corporate Trainer
2003

• Delivered corporate-wide training in effective communication skills and email etiquette.
• Provided humor-infused learning opportunities for 100+ employees in active listening skills.

CSUSM Division of External Affairs, External Consultant
2003

• Generated divisional focus and direction for the next 3 years through a visioning process and effective meeting facilitation. 
• Facilitated strategy development sessions for ongoing fundraising opportunities.

Arizona Department of Public Safety, External Consultant 
1998 - 1999 

• Developed (with U of A colleagues) a strategic feedback system used for organizational and employee development. 
• Secured a twelve-month contract to diagnose organizational difficulties and improve on the existing performance appraisal system. 

• Instrumental on team that transacted a $75 million purchase of 2 CBD office buildings for GE Investments. 
• Created marketing plans for multi-million dollar commercial properties in California. 
• Gained proficiency in a variety of corporate real estate transactions while providing services for large institutional investors (e.g., GE Capital, GE Investments, John Hancock, Allmerica, Shimizu Development-Japan). 

Reviewer

• Journal of Applied Social Psychology, ad hoc

• Annual Academy of Management Conference, OB Division, 2001, 2002

• Annual Society of Industrial and Organizational Psychology Conference, 2006

• Annual Western Academy of Management Conference, 2003, 2004, 2006

• Conference on the Services Workplace, The Wharton School, University of Pennsylvania, 1998

Textbook Reviewer

• Human Resource Management [online course], undisclosed author, McGraw-Hill, 2006

• Principles of Human Resource Management, undisclosed author, Prentice Hall, 2005

• Management, 1st ed. by Hitt, Black, & Porter, Prentice Hall, 2004

Faculty Advisor, Sigma Iota Epsilon (Professional Honor Society in Management), 2000-2003

Guest Speaker

• Department of Psychology, Point Loma Nazarene University, 2000

• National Academic Honor Society, Temecula Valley High School, 2001

Member

• Alumni Scholarship Committee, Point Loma Nazarene University, 2006

• International Human Resources Management Discussion Group, San Diego, 2001 - 2003

Currently Serving as Chair or Appointee

• NAIA Faculty Athletics Representative, 2004-Present
• Board Member, Cal State San Marcos Foundation, 2006-Present
• Chamber Champion, Temecula Valley Chamber of Commerce, 2005-Present

Currently Serving as Committee Member

• Athletics Strategics Planning Team, 2007-Present
• Athletics Steering Committee, 2000-Present
• University Computing & Telecommunications Committee (UCTC), 2001-Present
• University Committee on the Southwest Riverside County Campus, 2001-Present
• Campus Web Management Committee, 2001-Present
• Student Affairs Committee (SAC), 2004-Present
• Cougar Athletics Development Team, 2006-Present
• CSUSM Foundation Finance & Operations Committee, 2006-Present

Past Service as Chair or Committee Member

• Business Building Planning Team, 2002-2006
• President’s Appointee, Committee for President's Faculty Service Award, 2005-2006
• Chair, Search Recommendation Committee, Faculty Position in Human Resources, College of Business, 2005-2006
• Chair, Teaching and Learning Technology Roundtable (TLTR), 2002-2004
• Search Advisor, Athletic Coaching Positions in Soccer, Baseball, & Softball, Department of Athletics, 2005
• Academic Technology Planning Group, 2002-2004
• Online Instructional Technology (OLIT) Task Force, 2003-2004
• Search Recommendation Committee, Faculty Position in Human Resources, College of Business, 2003 (search terminated)
• Search Committee, Assistant Director, Corporate & Foundation Relations, 2003
• Library & Academic Technology Advisory Committee (formerly LACAC), 2001-2003
• Library Information Center Building Advisory Committee (LICBAC), 2001-2002
• Athletics to the Year 2010 Planning Task Force, 2002-2003
• MBA Program Committee, 2001-2002
• Periodic Review Committee for VP of External Affairs, 2002-2003
• Fore! Education Golf Tournament Committee, 2002-2003
• Search Committee, Associate Dean, College of Business, 2001
• Search Committee, MBA Office, 2000
• Website Redesign Committee, College of Business, 2001–2002
• Outstanding Professor Award Committee, 2000

Faculty Fellow for Teaching and Learning Technology Roundtable (TLTR), 2002-2004

Reviewer, CSU System-Wide Business School Exit Test, 2003

Mentor, Faculty Mentoring Program, 2000-2003

Instructor, Leadership 2000, 2001

Faculty Sponsor, SIFE Duel in the Golden State case study competition (3rd place), 2007

Peer Coach, Peer Coaching Program, 2001-2003

Invited Presenter at Cal State San Marcos

• IITS Clicker Technology Orientation & Training, 2007 ('Clickers' in the Classroom)

• CoBA Board of Advisors Presentation, 2006 (New Educational Technologies)

• IITS Brownbag Presentation, 2006 (Podcasting)

• IITS Brownbag Presentation, 2006 (Student Response Systems)

• TLTR Brownbag Presentation, 2004 (Powerpoint--advanced)

• TLTR Brownbag Presentation, 2003 (Powerpoint--advanced)

• Staff Performance Evaluation Revision Committee, 2002

• Best Teaching Practices Roundtable, 2000 (Delegating Discussions to Students)

Undergraduate Major Advisor (Business Management & Human Resource Management), The University of Arizona, 1997 - 2000

Graduate Student Representative, Department of Management and Policy, The University of Arizona, 1997 - 1999

• Organizational Behavior 
• Human Resources 

Western Academy of Management

Society for Industrial/Organizational Psychology (SIOP) 

Society for Human Resource Management (SHRM) 

Association for Psychological Society (APS)

Temecula Valley Chamber of Commerce

Psi Chi Honor Society

Sigma Iota Epsilon National Honor Society

Phi Delta Lambda Honor Society

Who's Who Among America's Teachers, Honored Teacher
2000, 2003, 2004

Outstanding Teaching Associate, Department of Management and Policy, The University of Arizona
1998 - 1999, 1999 - 2000

Claude Moyer Fellowship, The Eller College of Business and Public Administration, The University of Arizona
1999 - 2000

Graduate Registration Scholarship, Graduate College, The University of Arizona
1996 - 2000

University Professional Development/Research Grant, 2001 - 2002, $5186

Faculty Center Travel Grant, 2001, $500

TULIP Participant (Technology Utilization in Learning and Instructional Platforms), Summer 2001, $800

Graduate College Final Project Fund, The University of Arizona, 1999, $1000

Updated on November 29, 2007